Our Paint Policy
Scheduling Your Event - Your date/time are guaranteed with your $75 deposit. The deposit is refunded 5 business days after the event. Your deposit is forfeited if your event starts later than 30 minutes. Painting Kits will be left with the host for any "No Shows". Late arrivals may not be able to paint or complete their artwork.
Travel - Fee is a flat rate of $35. Georgia mileage rates apply for drives 1 or more hours RT.
Refunds - Refunds must be requested at least 2 weeks prior to the event date for PIY Packages. For events with at least 30 painters refunds must be requested at least 2 weeks prior to the event date and at least 3 weeks for 31 or more painters. Virtual events must be cancelled at least 3 weeks prior to the event date.
Virtual Events - We promise to ship with ample time for delivery and to secure tracking information. However, once we leave our packages with UPS or USPS, they are responsible for the condition of the packages and for the timely delivery. For any damages, customers should make a claim to the postal service that delivered their paint package.
If customers change their minds to participate in a painting event and desire a refund, they will be responsible for the cost of shipping their package back to us. We will issue a refund as long as we receive the return within our policy guidelines.
Group Rates - require 1/2 down to secure date and the balance is due a week prior to the event date. The $75 deposit is NOT required for Group Rates. Refunds for group rates must be requested 3 weeks prior to event date. Group rates are not applicable to Fundraisers.
MOSAIC Moon is not responsible for guests who over-indulge with sipping. We are also not responsible for damage to property. However, we are responsible for smiles, laughter and a lot of fun!
No outside paint supplies are allowed in our painting classes.